Terms and conditions
Eligibility to Participate
•    The customer must be registered on the anb mobile application, with updated and valid information maintained with the Bank.
•    Participation is available to new anb customers upon completing the opening of a current account through the mobile application.
•    The customer must be registered in the game in accordance with the specified mechanism to ensure eligibility.
•    The Bank reserves the right to exclude any participation in the following cases:
o    Suspected fraud or misuse.
o    Providing incorrect or incomplete information.
o    Violation of any of the game’s terms and conditions.

Participation Mechanism and Conditions
•    The customer must log in to the anb mobile application during the campaign period.
•    The customer selects the Spin the Wheel – Vouchers campaign.
•    The customer agrees to the campaign’s terms and conditions.
•    The customer receives one or more spins according to the mechanism defined within the application.
•    The prize is determined immediately upon completion of the spin.
•    To successfully participate, all conditions displayed within the application must be fulfilled during the campaign period.

Campaign Duration
•    The campaign runs for a total duration of four months.
•    The campaign consists of multiple phases, with the initial phase starting on 10/9/2026 and ending on the announced end date 31/12/2026.
•    Any participation outside the campaign period will be considered ineligible.

Winner Selection and Number of Winners
•    Winners are selected automatically through the Spin the Wheel system integrated within the anb mobile application.
•    Winning results are generated electronically through a random mechanism without any human intervention.
•    Vocuhers code will be visible instantly.
•    The campaign is subject to the regulations and guidelines applicable in the Kingdom of Saudi Arabia.

Communication with Winners
•    Winners will be notified through in-app notifications and SMS messages.
•    anb reserves the right to announce the names of winners through channels determined by the Bank, in compliance with applicable policies and regulations, while ensuring customer privacy.
•    By participating in the game, the customer expressly agrees to the use of their name, image, and voice, in the event of winning, for promotional purposes through the Bank’s official channels, in accordance with applicable laws and regulations.

Prize Delivery
•    For licensed draws, prizes will be delivered within no more than seven (7) days from the draw date.
•    In other cases, the prize amount will be credited to the customer’s primary account with anb or delivered within no more than twenty (20) business days from the winning date.
•    Prizes cannot be exchanged, refunded, or delegated to another person for collection.
•    The Bank reserves the right, at its discretion, to grant additional prizes or rewards to participants or eligible individuals at any time. It also reserves the right to amend or cancel these prizes without prior notice.

Loss of Prize Rights
•    Each spin opportunity is valid only for the duration displayed on the customer’s screen. If the spin is not used within this period, it will automatically expire and the associated entitlement will be forfeited without compensation.
•    Proven manipulation or misuse of the campaign.
•    Any outstanding liabilities or regulatory restrictions that prevent prize crediting.

Special Cases
•    In the event of the winner’s death — God forbid — the prize will be handled in accordance with the regulations and instructions of the Saudi Central Bank (SAMA) and the applicable laws in the Kingdom of Saudi Arabia.
•    Coordination will be made with the legal heirs upon submission of the required official documents.

Inquiries and Complaints
Customers may submit inquiries or complaints through the Bank’s official channels:
•    Phone banking
•    anb_care account on X

Bank Rights
•    anb reserves the right to modify or cancel any game or draw at any time without prior notice.
•    The Bank may reject or cancel any participation in case of violation of terms or suspected fraud.
•    In the event of any discrepancy between the Arabic and English versions of the Terms and Conditions, the Arabic text shall prevail as the primary reference.
 
Spin the Wheel FAQs
Spin the Wheel is a rewards experience where eligible users can spin a wheel to win cashback prizes. 

Cashback Wheel → win instant cash credited to your ANB account

New anb digital Customers 

joining one of the following: 
•    Alghad Savings Account
•    Creating a Waed Plan
•    Creating a Hassala Plan
Note: The game will be activated for the mentioned savings products through the official account of Arab National Bank on the X platform. If the savings account is opened before the 

A notification card appears on your dashboard showing your available spin and its expiry
Tap the card to open the wheel.

•    You’ll instantly win a cashback amount
•    Cashback is credited to your account
•    You’ll receive a push notification
 

Yes.
If you tap Dismiss, you’ll be asked to confirm.
If you confirm, the spin is removed and cannot be used again.
 
Spins are valid for the duration that display in the app.
If the timer ends before you spin, the spin will be removed and can no longer be used.
 
You can check how to get more spins from:
•    The notification card
•    Prize history