Arab National Bank (referred to as “ANB” in this policy), understand that you entrust us with personal information, and we take seriously our data privacy obligations. In this policy, references to “we”, “us” or “our” are references to ANB.

What are cookies?
Cookies are small data files that are placed by a website server on your web browser, processor memory or hard drive of your computer or mobile device when you visit a website. To place the cookie in the browser memory, a small code snippet is placed along with other codes on the web page. As the browser loads the web page, these code snippets also get executed placing the cookies in the browser memory. As you browse, cookies gather and store information about the way you use that website for example, the device you are using laptop/mobile or tablet, browser type and its version, Operating System, which pages visited, time spent on the site etc. 

Type of information collected using cookies and tracking technologies 
ANB collects the following information when customers use ANB website: 
•    Customer equipment details, browsing actions and patterns gets collected.
•    Information about customer name, username, computer details, internet connection, including, usage details, time of requests, browser types, operating system, IP addresses and information collected through cookies and other tracking technologies. 
•    Details of customer’s visits to our website, including traffic data, location data, logs and other communication data and the resources that customer access and use on the Website. 
•    Browser type.

Cookie categories used on ANB website:
Generally, cookies on ANB websites are the following categories:

Strictly Necessary cookies: These cookies are essential to enable navigation around ANB website and web features.
Performance cookies: These cookies collect information about customer visit and often visited sites. All information these cookies collect is anonymous and only used to improve customer service.
Functionality cookies: These cookies allow a site to remember customer choices (such as customer username, language, or the region) and provide more enhanced, personal features.
Third-Party cookies: These cookies, used by external services like Twitter, LinkedIn, and Snapchat on our website, are employed to enhance your browsing experience. They may collect data, aiding in the analysis of site traffic and optimizing functionality for improved user satisfaction.
ANB maintains the highest levels of confidentiality of this information. This anonymous information used and analyzed only at an aggregate level to help ANB to understand trends and patterns.

Where do we use the cookies?
We use this data to:
•    Protect you from fraud and keep improving security.
•    Study how people use our websites and apps and our other services. This helps us to improve them.
•    Decide which of our products, services and offers may be relevant for you.
•    Tailor the marketing you see on social media, apps and other websites.

How do I enable/disable the use of cookies?
You can update and change your cookie preference in our cookie preference banner displayed on our website.  Besides the above‑mentioned cookie preference banner, you can change your cookie setting in your browser. The links below set out information about how to change your browser settings for some of the most commonly used web browsers:
•    Google Chrome
•    Microsoft Edge
•    Mozilla Firefox
•    Microsoft Internet Explorer
•    Opera
•    Apple Safari

What happens if you disable the cookies?

If you disable cookies on your device, your experience on the website may be limited. Certain features, such as logging in, completing transactions, or retaining preferences like language settings, may not work properly. You may also experience slower loading times, restricted access to secure areas, and a less personalized browsing experience. Additionally, features like shopping carts or interactive elements may not function as expected.
While disabling cookies can enhance privacy, it may result in a less smooth and fully functional user experience.

Contact Details:
You can contact us to update your preferences, correct your information, submit a request, or ask us questions.

DPO Details:

Contact	Details
Data Governance and Privacy Office	privacy@anb.com.sa