Contact details
Hello, how can we help?
Sales & Marketing
800 124 4141
Treasury
Margin Trading & E-trader Contact Numbers
Phone:
966114029828
Group Email:
Tsy_cedesk@anb.com.sa
Customer Service
800 124 4040
966 11 212 7555
Private Banking
800 119 0000
966 11 211 9800
Gold & Platinum
800 124 0088
966 11 211 9888
Auto Lease Customer Service
+966 (0)11 215 6777
Collection Department
800 119 1111
For Career Opportunities
careers.anb.com.sa
For General Comments or Complaints
800 119 2222
+966 (0)11 299 4022
anb.com.sa/contact
anb General Management
PO Box 56921 Riyadh 11564
Kingdom Of Saudi Arabia
+966 (0)11 402 9000
+966 (0)11 290 4900
+966 (0)11 402 7747
Telex
402 660 ARNA SJ
SWIFT CODE
ARNBSARI
Marketing Management
+966 (0)11 402 9000
ext. 3375
+966 (0)11 402 9000
ext. 3310
Credit Advisory
920001824
Report Misconduct
+966 (0) 11 402 9000
Ext. 1333
+966 (0) 11 459 8999
Report Misconduct
Small & Medium Enterprises
800 124 4141
eSMEsupport@anb.com.sa
Commercial Banking
P.O.Box 56921 Riyadh 11564
+966 (0)11 402 9000
Ext. 3349
+966 (0)11 402 9000
ext. 3310
Corporate Banking Group
Head Office (Riyadh) P.O.Box 56921 Riyadh 11564
+966 (0)11 402 9000
Ext. 1602
+966 (0)11 402 7535
Ext. 1602
+966 (0)11 402 9000
ext. 3310
Telex
402660 ARNA SJ
BOARD SECRETARIAT & SHAREHOLDERS AFFAIRS ADMINISTRATION
Corporate Secretary
+966 (0) 11 402 9000 Ext. 1632
Shareholders affairs Administration
+966 (0) 11 402 9000 Ext. 8778
Shareholders affairs Administration Email
SHA@anb.com.sa

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WE CARE

Your complaint is important to us…
We are pleased to receive your compliant through the following official channels and we promise to get it resolved within five working days:

  • anb Branches
  • anb.com.sa
  • +966 11 276 9272
  • 800 119 2222
  • anb Mobile App
  • TeleMoney Remittance Centers
    In case you are not satisfied with the provided solution or if (five working days) passed without receiving any response, you can escalate the complaint through the following stages, taking into consideration that the resolution may take two working days.
  • First stage: Contact Deputy Head of Customer Complaints Resolution Department through the direct line +966 11 271 8620
  • Second stage, Contact Head of Customer Complaints Resolution Department through the direct line +966 11 271 8621
    You may also check the Banking Consumer Protection Principles or download a copy of it through Saudi Central Bank website www.sama.gov.sa
anb Head Office , anb General Management

PO Box 56921 Riyadh 11564 Kingdom Of Saudi Arabia

  • +966 (0)11 402 9000
  • +966 (0)11 402 7747
  • 402 660 ARNA SJ (Telex)
  • SWIFT CODE : ARNBSARI